Posts by Suzanne Schell

The changing fiscal realities of many private and public sector organizations are creating a need for increased accountability. Understanding the impact and the Return on Investment (ROI) acquired from any workplace initiative is paramount in these challenging times. This spring, the University of New Brunswick, College of Extended Learning (UNB CEL) will partner with the…

I just spoke at the Canadian Quality Congress on the topic of Measuring Value, Impact and ROI in Healthcare. The workshop attracted up to 200 people, and 16 countries were represented. All of the attendees are people involved in Quality and the focus of the conference was Healthcare. The session attracted a significant number of…

“What impact and ROI do the learning, training and development programs deliver to our organization.” This is a question that is asked regularly by executives and sponsors of training and learning programs. In the training and development space we are challenged to link those investments to meaningful and real business outcomes. “We have 2,500 of…

2013 Awards of Excellence – Winner of Best International Implementation, Suzanne Schell, CEO of ROI Institute Canada, has driven the ROI implementation throughout Canada and beyond. In addition to Canada, she has conducted workshops and ROI Studies in Saudi Arabia, the USA, and the Caribbean. During this process, she spearheaded the development of new, custom…

A group of HR professionals from a financial institution are sitting in a classroom eager to learn and build capability with the ROI Methodology. They all have been asked by their superiors to show the value, impact and ROI of specific initiatives. Initiatives such as the Leadership Development program, the Coaching Program and the Employee…

Improving Productivity Through Training and Goal Setting. The program was evaluated and the results were delivered like this: “The first productivity metric was “time-to-produce,” and the overall organizational performance in the six months leading up to the launch of the new initiatives was 6.2 hours.  In the six months following the launch of the new…