Embedding Evaluation in the DNA of Health Funding Healthcare program evaluation is now an essential component of responsible funding and planning. For hospitals and ministries to make sound funding choices, they require clear evidence of impact alongside clinical outcomes, access targets, and fiscal constraints. Evaluation evidence should be integrated into the same planning and reporting…

Linking Workplace Initiatives to Patient and Staff Outcomes Measurement and evaluation of healthcare workplace improvement initiatives is now an operational requirement. With budget cycles, tight public funds, and rising expectations from patients and staff, leaders are being asked to show clear value for every retention, wellness, safety, and mental health program in the workplace. When…

Linking ROI to Stronger Funding Decisions ROI measurement is simply a structured way to compare what we invest in programs, people, and improvement initiatives with the value we get back for patients, staff, the organization, and the healthcare system. In hospitals and provincial health systems, that means linking spending on specific programs to clear, measurable…

The changing fiscal realities of many private and public sector organizations are creating a need for increased accountability. Understanding the impact and the Return on Investment (ROI) acquired from any workplace initiative is paramount in these challenging times. This spring, the University of New Brunswick, College of Extended Learning (UNB CEL) will partner with the…

I just spoke at the Canadian Quality Congress on the topic of Measuring Value, Impact and ROI in Healthcare. The workshop attracted up to 200 people, and 16 countries were represented. All of the attendees are people involved in Quality and the focus of the conference was Healthcare. The session attracted a significant number of…

“What impact and ROI do the learning, training and development programs deliver to our organization.” This is a question that is asked regularly by executives and sponsors of training and learning programs. In the training and development space we are challenged to link those investments to meaningful and real business outcomes. “We have 2,500 of…

2013 Awards of Excellence – Winner of Best International Implementation, Suzanne Schell, CEO of ROI Institute Canada, has driven the ROI implementation throughout Canada and beyond. In addition to Canada, she has conducted workshops and ROI Studies in Saudi Arabia, the USA, and the Caribbean. During this process, she spearheaded the development of new, custom…

A group of HR professionals from a financial institution are sitting in a classroom eager to learn and build capability with the ROI Methodology. They all have been asked by their superiors to show the value, impact and ROI of specific initiatives. Initiatives such as the Leadership Development program, the Coaching Program and the Employee…

Improving Productivity Through Training and Goal Setting. The program was evaluated and the results were delivered like this: “The first productivity metric was “time-to-produce,” and the overall organizational performance in the six months leading up to the launch of the new initiatives was 6.2 hours.  In the six months following the launch of the new…